Today’s traveler, whether on business or pleasure, demands secure and easily accessed wireless connectivity in airport and train station lounges and common areas and, increasingly, aboard trains, intercity buses and even subway networks.
The importance of staying connected and being able to work and exchange vital information or communicate with family and friends or access social and entertainment networks is critical in customer satisfaction and can even affect choice of carrier.
Managing that access to enhance your business and meet your travelers’ needs is increasingly complex. The type and volume of traffic can be highly differentiated in a single establishment- between preferred clients who require and are ready to pay for premium access and those who expect basic service for free. These days, with people concerned about their vulnerability and privacy, everyone wants their communications to be minimally secure – and if they are paying for it as secure as the latest technology allows. The reputation of your brand depends on it.
Travel venues are complex environments. Our experts work with you to understand your requirements and gauge your objectives to design, install and manage your wireless networks and ensure they work properly. Since we are vendor agnostic, we have the flexibility of accommodating existing infrastructure or providing cost-effective upgrades or refits.
For mobile venues, like trains, buses and subways, our Mobile DAC gateway is compatible with the different cellular carrier connectivity and is certified under vehicular standards related to vibration and temperature fluctuations.. As with all devices we deploy, we stand by their performance and durability.
Give your customers that added convenience – which really is an essential component in today’s market – of secure and dependable wireless access.
Some of our travel customers
Le train Le Massif de Charlevoix
Access Management (AM)
Our Access Management allows you to choose how and where people connect with our Captive Portal features. Divide your establishment into discreet zones or hot spots, tailor and target types of services as you see fit and manage bandwidth and usage. Offer free access for all, preferred access for some. Ensure your brand is prominently displayed. Protect your brand and your visitors from potentially damaging content. Push information to guide business. Better understand who your customers are.
Most importantly, allow us to manage your wireless networks 24/7/365 backed by professionally staffed customer support with our Session Management and a help desk that your visitors will find actually helpful in the rare case of they need to contact us.
With DATAVIEW, keep on top of your network’s performance and collect valuable usage information through our flexible reporting.
Infrastructure Management (IM)
Our Infrastructure Management ensures the health and security of your networks.
Choose from an array of service modules that are right for your needs: scalable surveillance services, reliable and rapidly deployed field services and state of the art enhanced services. Our dedicated teams take the worry out of monitoring and controlling your network, freeing resources internally and mitigating the cost of expensive training and upkeep. IM Monitor meticulously tracks threats and malfunctions on your network. IM Control offers additional peace of mind with a comprehensive range of management and remediation features including our Network Operations Center that is professionally staffed 24/7/365 and our Field Dispatch service.
Mobile Access Management (MAM)
Want to provide your staff with secure and reliable mobile connectivity? Then entrust the management of your company’s mobile devices to our Mobile Access Management. We are vendor agnostic and have extensive experience that allows us to tailor a plan that works for you and your people. Increasingly companies are turning to Bring Your Own Device (BYOD) options. While they do provide cost savings, they can also be a nightmare if not properly managed. Whether you have 10 or 10,000 people working for you, we have solutions that work and that keep you and your people on track.
Business Intelligence (B’IQ)
If knowledge is power, then it only makes sense to tap into the data that flows through your network and turn it into actionable intelligence. B’IQ does just that. With Presence Aware track the effectiveness of your promotions, target them more accurately and get an edge on the competition. With Usage Aware tap into powerful guest behaviour metrics to ensure that your business is on target.