Delta Hotels - Access Management for Hospitality

Delta Hotels - Access Management for Hospitality

The ask

Delta Hotels began as a single 62-room motor inn over 50 years ago in Richmond BC. Today the company manages over 40 high-end [ac1] hotels in city centres, at airports and in resort locations that are preferred locations for business and pleasure traveller alike. We are proud to be Delta Hotels’ supplier of Wi-Fi Access Management across Canada.

Upscale hotels are challenging environments – guests rightly expect seamless and secure wireless connectivity throughout. Convention spaces, meeting rooms and business centres require simultaneous multiple user access to high bandwidth. Designing and installing wireless connectivity requires expertise in zoning and bandwidth management.

The answer

We developed a standardized solution across the brand with a fully customized captive portal that reinforces the brand’s values and:

  • Seamless interface with their PMS (Property Management System)
  • Flexible bandwidth management allowing for different categories of users and providing a potential revenue stream
  • Zone management carefully tailored to the needs of their guests and staff
  • 24/7/365 access to support services

The result

Guest satisfaction is very high, especially among business clients who know that when they stay at a Delta Hotel, they are guaranteed optimal connectivity.