We all remember when mobile devices were banned from hospitals and health clinics. With advances in technology many of the concerns about the negative impact of mobile communications in health care settings have been mitigated. Certainly patients, their families and health care providers rely on their mobile devices in a wireless setting to stay connected at critically important moments in their lives.
Managing wireless access in hospital or clinical setting is, however, a highly specialized field. Nothing can impinge on the primary duty of patient care and confidentiality is of top concern for everyone involved. A clinical setting is just too important to all for inefficient or unsecure wireless connectivity.
Whether you are in existing establishment or planning a new one, we work with you to understand your requirements and gauge your objectives to design, install and manage your wireless networks. Since we are vendor agnostic, we have the flexibility of accommodating existing infrastructure or providing cost-effective upgrades or refits.
Some of our healthcare customers
Our expertise in designing, installing and managing wireless networks is why these customers have turned to us for solutions configured to meet their needs.
Access Management (AM)
Our Access Management allows you to choose precisely how and where people connect with our Captive Portal features. Divide your establishment into discreet zones or hot spots, tailor and target types of services as you see fit and manage bandwidth and usage. Offer free access for all, preferred access for some. You can also leverage the portal to promote your expertise. Protect your brand, your staff and your visitors, from potentially damaging content. Push information to improve stakeholder experience. Better understand the needs of patients, their families and, indeed, your staff.
Most importantly, allow us to manage your wireless networks 24/7/365 backed by professionally staffed customer support with our Session Management and a help desk that your visitors will find actually helpful in the rare case of they need to contact us.
With DATAVIEW, keep on top of your network’s performance and collect valuable usage information through our flexible reporting.
Infrastructure Management (IM)
Our Infrastructure Management ensures the health and security of your networks.
Choose from an array of service modules that are right for your needs: scalable surveillance services, reliable and rapidly deployed field services and state of the art enhanced services. Our dedicated teams take the worry out of monitoring and controlling your network, freeing resources internally and mitigating the cost of expensive training and upkeep. IM Monitor meticulously tracks threats and malfunctions on your network. IM Control offers additional peace of mind with a comprehensive range of management and remediation features including our Network Operations Center that is professionally staffed 24/7/365 and our Field Dispatch service.
Mobile Access Management (MAM)
Want to provide your staff with secure and reliable mobile connectivity? Then entrust the management of your institution’s mobile devices to our Mobile Access Management. We are vendor agnostic and have extensive experience that allows us to tailor a plan that works for you and your people. Increasingly companies are turning to Bring Your Own Device (BYOD) options. While they do provide cost savings, they can also be a nightmare if not properly managed. Whether you have 10 or 1,000 people working for you, we have solutions that work and that keep you and your people on track.
Business Intelligence (B’IQ)
If knowledge is power, then it only makes sense to tap into the data that flows through your network and turn it into actionable intelligence. B’IQ does just that. With Presence Aware track the effectiveness of your communications, target them more accurately and promote public health and clinical management issues efficiently. With Usage Aware tap into powerful guest behaviour metrics to ensure that you have a better reading of all of your stakeholders.